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TAC Engineer at Arista Networks | JobVerse
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TAC Engineer
Arista Networks
Remote
Website
LinkedIn
TAC Engineer
Ireland
Full Time
1 week ago
Visa Sponsorship
Apply Now
Key skills
Docker
Java
JavaScript
Kubernetes
Linux
Perl
Python
TCP/IP
VMware
C++
C
Shell
Communication
Remote Work
Sales
About this role
Role Overview
Post-sales technical support of Arista Datacenter and Campus products and solutions.
Respond to customer product inquiries via telephone or email.
Resolve customer concerns raised during installation, operation, maintenance, product application, or compatibility matters.
Troubleshoot problems with hardware equipment and software applications and recommend corrective action.
Recreate customer network issues in a dedicated lab environment (as needed).
Document customer communication and recurring technical issues to support product quality programs and product development.
Requirements
Proficiency with TCP/IP and the traditional networking technologies required.
Knowledge of core networking concepts and protocols such as: ARP, BGP, DHCP, Flow Control, ICMP, IGMP, IPv4 & IPv6, LACP, LLDP, OpenFlow, OSPF, PIM, QOS, RIP, Sflow, SNMP, STP
Server virtualization (VMware ESXi, Microsoft Hyper-V, KVM, etc)
Networking troubleshooting tools such as IXIA, tcpdump, and Wireshark.
Programming/scripting proficiency in either C++, Java, Python, Perl, JavaScript, shell.
Linux OS navigation.
Knowledge of Containers (Kubernetes, Docker, etc.) and SDN networking concepts.
Minimum education is a BS in a technical field (CS/Networking majors preferred).
Industry certifications preferred.
Prior customer-facing experience preferred.
Tech Stack
Docker
Java
JavaScript
Kubernetes
Linux
Perl
Python
TCP/IP
VMware
Benefits
remote work options
Apply Now
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