Field Engineer

Role Overview

• Responsible for the Implementation of complex communication system infrastructure and technical support of specialized sub-systems and product applications.
• Troubleshoot software-driven electronics, IP networks, server and network hardware, and performance verification and optimization of RF and broadband architecture.
• Team with Systems Engineering, Project Management, and Sales personnel to effectively design, implement, optimize, test, cutover, and document advanced communication systems that meet or exceed customer expectations.
• Provide weekly reports of activities and accomplishments.
• Utilize system design drawings, planners, and product documentation to oversee the onsite installation of network, server, and RF equipment.
• Provide as-built information for the final system documentation package.
• Perform onsite and remote configuration of network, server, RF, and databases, utilizing network design tools and customer input.
• Troubleshoot networks, servers, databases, and RF infrastructure using system logs and tools.
• Perform acceptance testing using product and system test plans.

Requirements

• Associate's Degree in a technical or engineering discipline and 4+ years of technical or engineering experience OR 6+ years technical or engineering experience
• Legal authorization to work in the U.S. indefinitely is required.
• Unique combinations of multi-site RF communications systems and computer/networking skills are required.
• Strong knowledge of LAN/WAN IP networks.
• Proficient in computer network installation, configuration, and maintenance of systems including cabling, routers, switches, and firewalls.
• Experience with installation, administration, and troubleshooting of Server Virtualization (VMWare ESXi v.6+ or Microsoft Hyper-V 2012+)
• Windows Server Operating Systems (2008 R2, 2012 R2, 2019).
• Proficiency in Windows 7 & 10 Workstation Operating Systems.
• Experience with HP and Juniper switches, routers, firewalls.
• Knowledge of secure products/protocols (KMF, KVL, AES).
• Knowledge of RF systems (transmitters, receivers, filters, and antenna networks).
• Demonstrate systems experience and have related experience with the relevant equipment.
• Knowledge of standard telephony and dedicated data circuits, as well as packet-switching techniques.
• Experience with logging recording systems.
• Skilled in the use of various communications test equipment (S412E LMR Master, Viavi 3920B, etc.).
• Highly computer literate with proficiency in MS Word, Excel, PowerPoint, Access, and Google G-Suite applications.
• Strong self-management skills and "people" skills to work closely with customers and partner community, as well as Sales, Systems Engineering, Project Management, and Customer Service teams.
• Self-motivated and self-managed to perform the required duties at a distance from direct supervision.
• Able to operate under stressful situations to resolve customer problems quickly.

Tech Stack

• Firewalls
• Switching
• VMware

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!