About this role
Role Overview
- Ensure seamless rental experience by verifying customer documents
- Assist customers in selecting the right vehicle and handle exchanges
- Offer additional products and services while addressing any questions or concerns
- Finalize rental agreements by confirming documents and explaining charges
- Inspect returned vehicles for damages, mileage, and fuel levels
Requirements
- High school diploma or GED
- At least 1 year of customer service experience
- Valid driver’s license with a clean driving record
- Authorized to work in the United States without requiring sponsorship
- Basic computer navigation skills
- Familiarity with Microsoft Office applications
- Willing to wear a company uniform
- Speaking other languages is a plus
Benefits
- Enjoy healthcare coverage (medical, dental, vision)
- Life insurance
- Critical illness coverage
- Hospital indemnity
- Pet insurance
- 401k plan
- Paid Time Off & Holidays
- Benefit from PTO and sick leave
- Receive time and a half for working on public holidays
- Employee Assistance Program
- Access support whenever needed through our Employee Assistance Program
- Exclusive Employee Rentals
- Benefit from employee-only rental rates