Design and deliver AI training programmes, learning content, and prompt libraries
Lead the AI Support Desk, ensuring smooth query resolution and knowledge sharing
Coach teams on prompt engineering and effective AI usage
Drive AI adoption, awareness, and behavioural change initiatives
Partner with business, HR, and tech teams to identify capability gaps and deliver solutions
Track and report on AI adoption, training effectiveness, and usage metric

5–9 years of experience, with exposure to AI enablement, L&D, or digital transformation
Strong understanding of generative AI tools and prompt engineering
Experience in training, enablement, or L&D programmes
Excellent communication and stakeholder engagement skills
Ability to simplify complex AI concepts for non-technical users
Experience driving adoption and behavioural change initiatives
Background in LegalTech / professional services (Desirable)
Familiarity with AI governance and responsible AI principles (Desirable)
Experience managing support desks or knowledge bases (Desirable)
Exposure to LMS or digital learning platforms (Desirable)
Certifications in AI, instructional design, or related fields (Desirable)

AI Manager

Key skills