About this role
Role Overview
- Responsible for completing administrative and operational duties that align with department and organizational strategic goals
- Completes job duties in a consistent, accurate and timely manner, leading to consistent organization-wide human resources (HR) processes and policies
- Serves as a subject matter expert for assigned operational responsibilities
- Maintains knowledge of policies, procedures and applicable regulations, including relevant knowledge of all HR Operations functions
- Provides backup coverage to human resources peers as required
- Shares knowledge among team members; develops communications, summaries, email templates and presentations to educate various audiences
- Ensures accuracy of data in human capital management system and all relevant technology solutions
- Reviews and reacts to operational audit reports, as applicable
- Responds to inquiries and requests when transferred from the Employee Contact Center, providing timely and excellent customer service
- Develops and regularly maintains process documentation detailing workflows
- Maintains understanding of business processes applicable to job responsibilities
- Problem solves and troubleshoots to provide creative solutions
- Proactively seeks out solutions and process improvements to gain efficiencies and enhance the employee, contingent worker, candidate and manager experiences
- Collaborates with all areas of HR, as well as appropriate teams outside of HR, to ensure positive experiences
Requirements
- High School Diploma or Equivalent (GED)
- (Required)
- Minimum of 5 years-Human Resources (Required)
- Strong Excel and analysis skills preferred
Benefits
- Full benefits (health, dental and vision) starting on Day One
- Three medical plan choices, including an expanded network for out-of-area employees and dependents
- Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution
- Company-paid life insurance, short-term disability, and long-term disability coverage
- 401(k) plan that includes automatic Geisinger contributions
- Generous paid time off (PTO) plan that allows you to accrue time quickly
- Up to $5,000 in tuition reimbursement per calendar year
- MyHealth Rewards wellness program to improve your health while earning a financial incentive
- Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
- Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
- Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance