Medical Director will complete assigned medication utilization reviews (PA) and/or medical necessity appeals for commercial clients; governmental (Medicare/Medicaid) programs and individual client requested coverage determinations or appeals when appropriate
Makes clinical determinations in accordance with medical necessity and criteria
Performs scientific literature evaluation using primary, secondary, and tertiary drug resources to support decision-making and recommendations to requesting prescribers
Follow all internal procedures, job aids, and HIPPA guidelines to protect patient privacy and data security
Support the Department’s responsibilities to provide peer-to-peer phone call support to physicians/prescribers who call the company with specific and general questions about our clinical programs, communications and utilization review decisions
Communicates effectively and confidently with members to promote positive health outcomes
Actively participates in the development of utilization management (PA) criteria and clinical policy revisions/reviews
Ability to work in a fast-paced environment with shifting priorities