Service Sales Specialist, German

Role Overview

• Contract sales
• Create business development plan.
• Provide and achieve targets to grow the Service Business unit to maximize volume and profitability.
• Promote and sell the LabScape Service Agreements, upgrades, and other aftermarket products to all existing and new customers in EMEA (Europe, Middle East, Africa).
• Be responsible for the maintenance and growth of the Service Contract business for all product groups in General Purpose Instruments in the assigned sales territory
• Evaluate needs and negotiate contracts directly with key accounts or indirectly with 3rd Party Service Providers subject to chart of authority
• Develop existing and build new customer relationships ensuring Bruker is seen as a long-term business partner
• Aid instrument sales by maintaining and developing effective, working customer relationships via valued service products.
• Develop proposal for sales campaigns for specific service products and markets/customers and align campaigns with the Service, Marcom, and Product Management leadership before execution
• Monitor changes or developments within the industry and report to management
• Documentation of activities in our CRM program
• Provide administrative support to customers and field service team, such as responding to pricing inquiries, creating quotations and maintaining customer database.
• Phone support for customer
• Interact with Finance team to ensure that billing and collections proceed in a timely manner.
• Other duties as assigned that are broadly in line with the above and key objectives.

Requirements

• At least 2 years of sales experience
• Experience with contract sales preferred
• Tenacity and self-motivation inspired by success, enthusiasm, drive, and initiative directed towards achieving positive outcomes
• An outgoing and likeable personality with a high degree of personal integrity
• Ability to collaborate with people at all levels
• Order processing experience is preferred
• Experience with Salesforce or other CRM system
• Computer literacy for document, presentation preparation and report writing
• Excellent communication (both written and oral) in English and French, German is a strong advantage.

Benefits

• Salary expectations and possible starting date in cover letter