Support execution of IT vendor governance activities in line with established policies, standards, and operating procedures
Assist in onboarding, periodic reviews, renewals, and offboarding of IT vendors
Maintain accurate vendor records, governance artifacts, and documentation repositories
Act as a coordination point between vendors, internal IT teams, risk, compliance, and procurement functions
Support governance forums, meetings, and reviews by preparing dashboards, presentations, and minutes of meetings
Track actions and commitments arising from governance reviews
Prepare periodic vendor governance dashboards, scorecards, and MIS reports
Ensure data accuracy across vendor inventories, risk trackers, and performance metrics
Identify opportunities to improve governance processes, automation, and reporting efficiency
Assist with tracking contractual obligations, SLAs, KPIs, and compliance metrics
Support review of statements of work (SOWs), change requests, and governance clauses from a policy‑alignment perspective
Monitor SLA performance data and escalate deviations as required
Coordinate vendor risk assessments under guidance from senior team members
Track risk findings, remediation actions, and follow-ups with vendors and internal stakeholders
Support audit and regulatory requests by compiling evidence and governance documentation
Requirements
Degree level qualification in Technology/Business or other relevant subject
Overall experience of 7+ Years
2–4 years of relevant experience in IT/Non IT Vendor Management, IT/Non IT Governance, Outsourcing Management, Third‑Party Management, or a related technology governance / operations role
Ability to manage multiple tasks and meet deadlines in a structured environment
Experience working in a regulated financial services, banking, or large enterprise environment preferred
Exposure to internal controls and audit expectations
Demonstrated ability to follow standardized, repeatable governance processes consistently and accurately
Proficiency in Microsoft Office tools (Excel, PowerPoint, Word, Outlook, Power BI, SharePoint) for reporting, governance tracking, and documentation