Strategically drives a broad range of complex supply chain processes, which may include import/export operations, typically for large and complex global business units.
Independently executes complex demand and supply matching activities at the highest level, connecting planning to execution, and identifying issues and their impact.
Leads cross-functional global business unit planning teams to maintain and enhance the current business processes.
Defines, measures, and leverages KPIs to drive continuous improvement in business operations, and converts recommendations into compelling new business plans.
Contributes to priority projects by adding creative insights and developing recommendations.
Communicates requirements and guidelines to the global business unit planning teams.
Works with managers to ensure alignment with global goals and objectives, and develops and coordinates efforts for reporting and tracking.
Facilitates and manages internal team and leadership meetings to drive business operation plans.
Evaluates, updates, and improves business processes to maintain compliance with regulations and client guidelines.
Provides mentorship and coaching to junior-level staff employees to ensure professional development.

Four-year or Graduate Degree in Supply Chain Management, Manufacturing Engineering, Operations management, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 10+ years of work experience, preferably in supply chain, operations, or a related field.
Project Management Professional (PMP) Certification.
Certified Professional In Supply Management (Standards Organizations).
Continuous Improvement Process.
Data Analysis.
Enterprise Resource Planning.
Finance.
Inventory Control.
Inventory Management.
Key Performance Indicators (KPIs).
Lean Manufacturing.
Material Requirements Planning.
Materials Management.
Process Improvement.
Procurement.
Production Planning.
Purchasing.
SAP Applications.
Supply Chain.
Supply Chain Analysis.
Supply Chain Management.
Supply Chain Planning.
Warehousing.
Effective Communication.
Results Orientation.
Learning Agility.
Digital Fluency.
Customer Centricity.

Equal Opportunity Employer (EEO)
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Store Customer Operations Lead

Key skills