This role is responsible for defining, planning, and executing the product strategy, collaborating with various teams to deliver software solutions that delight customers and enhance our Consumer & Small and Medium Business (SMB) Subscription offerings.
The role plans and manages technical programs or projects, effectively steering them to meet specific roadmap and feature objectives.
The role develops a comprehensive software vision and roadmap for product initiatives.
Own and drive end-to-end product management for Enterprise Operations–facing digital solutions that enable and scale subscription-based print services (e.g., Print as a Service / All‑in‑Plan).
Operate as a hybrid Solution Manager + Solution Designer, bridging business needs, operational workflows, and technical delivery to define digital capabilities, functional components, and integration requirements.
Lead cross-functional requirements discovery and refinement, converting business problems into clear, testable requirements and delivery-ready backlog artifacts managed in JIRA.

Four-year or Graduate Degree in Computer Science, Software Engineering, Information Systems or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 7-10 years of work experience, preferably in product management, digital or software product development, or a related field.
Proven experience in Software Product Management, Solution Management, Business Analysis/Requirements Engineering, or Solution Design roles for enterprise-scale digital products.
Demonstrated ability to: Lead ambiguous problem spaces and translate them into structured, delivery-ready requirements
Influence across org boundaries without direct authority
Communicate effectively with both business and technical audiences
Strong capability in workshop facilitation, stakeholder alignment, and conflict resolution.
Hands-on proficiency with JIRA and Agile/iterative delivery practices.

Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave

Consumer & Small Medium Business Subscriptions Product Owner

Key skills