Director, Creative – Studio Operations

Role Overview

• Lead and develop high‑performing teams across creative operations, studios, and partner engagements, fostering accountability, continuous improvement, and collaboration.
• Act as a senior advisor to marketing and business stakeholders, and to the Senior Director of Creative Operations and NPI translating strategic priorities into executable creative and operational plans
• Lead senior stakeholder engagement and alignment across Marketing, NPI & Martech serving as a trusted advisor who translates business priorities into clear operating direction, manages expectations, and drives timely resolution of risks and escalations.
• Operate and scale a high‑volume, low‑cost studio production model, establishing disciplined prioritization, intake governance, and escalation pathways to balance speed, quality, and cost while ensuring studio resources are deployed against the highest‑value business needs.
• Own the end‑to‑end management of external agencies and vendors, including onboarding, scope definition, rate cards, contracts, and performance measurement.
• Ensure agency output aligns to HP brand standards, business objectives, timelines, and financial controls.
• Build trusted, outcomes‑focused agency relationships while driving cost efficiency and value realization.
• Own annual and in‑year budgets for studio and agency operations, including forecasting, accruals, and variance management. Partner with finance to ensure financial accuracy, compliance, and disciplined spend management including for cost-neutral staffing.
• Drive cost optimization initiatives while protecting quality, speed, and strategic impact.
• Performs talent management responsibilities including recruitment, performance management, coaching and career development.

Requirements

• Recommended Experience leading AI‑ and automation‑enabled transformation across creative, marketing, or studio operations, including workflow automation, intelligent tooling adoption, and process redesign to improve speed, scale, cost efficiency, and operational predictability.
• Four-year or Graduate Degree in Marketing, Communications, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 12+ years of job-related and/or management experience, preferably in creative operations, agency management, marketing operations, or related fields

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave