Draft Technical documentation for implemented automations
Automate report generation and distribution workflows
Create reusable templates and automation scripts supporting recurring operational reporting
Draft documentation of reporting workflow automation logic and configuration
Integrate relevant program data sources, reporting systems, and operational artifacts to support automation solutions and decision-support workflows
Implement technical capabilities that support automation of release readiness checks, governance artifact processing, incident summaries, and draft RCA support
Create reusable automation assets, templates, and technical components that can be used across multiple teams and future program efforts
Test, refine, and maintain automation solutions to ensure reliability, usability, and alignment with evolving program needs
Requirements
Bachelor’s degree in Business Administration, Information Technology, Healthcare Administration, or related discipline
5+ years of experience as a Process Automation Engineer supporting enterprise IT or healthcare modernization programs
Experience gathering and documenting business and functional requirements for complex systems and applications
Strong understanding of Agile methodologies and requirements management processes
Experience facilitating stakeholder discussions and translating business needs into technical solutions
Strong analytical, organizational, and problem-solving skills
Excellent written and verbal communication skills
Experience using collaboration and project management tools such as Jira, Confluence, Azure DevOps, Microsoft Visio, or similar platforms
U.S. Citizen or Permanent Resident with the ability to obtain a Public Trust