Design and execute a comprehensive change management strategy aligned to the client's AI implementation roadmap
Conduct stakeholder assessments and impact analyses across impacted business units and roles
Develop communication plans that translate complex AI and automation changes into clear, audience-appropriate messaging
Lead training design and delivery, including role-specific enablement for finance, accounting, and operations teams
Build and coach a network of internal change champions to sustain adoption beyond the engagement
Identify and proactively manage resistance, cultural barriers, and organizational readiness gaps
Define and track change adoption KPIs and report progress to senior leadership and project sponsors
Partner closely with IT, HR, and business unit leaders to align change timelines with deployment milestones
Advise on organizational design adjustments needed to support new AI-enabled operating models

8+ years of change management experience with demonstrated delivery on large-scale technology or digital transformation programs
Hands-on experience leading change for AI, automation, or ERP implementations within accounting, finance, or shared services environments
Proficiency in structured change methodologies (Prosci/ADKAR, Kotter, McKinsey Influence Model, or equivalent)
Strong executive presence with the ability to influence C-suite and board-level stakeholders
Experience developing and facilitating role-based training and communications across multi-functional teams
Proven track record measuring and reporting adoption outcomes tied to business impact

AI Change Management Lead

Key skills