Key skills
CommunicationTime Management
About this role
Role Overview
- Co-ordinate and respond to Subject Access requests (SARs) within timescales.
- Deal with all enquiries and concerns relating to SARS raised.
- Liaise with teams/departments in order to process SAR requests.
- Preparing appropriate and well written correspondence.
- Be able to constantly re-prioritise with fluctuating volumes of work and be resilient in difficult and/or sensitive situations involving conflict, bereavement and challenge.
- Communicate, advise and guide on SARs matters with senior management and clinical staff.
- Liaise with external organisations as required.
- Excellent interpersonal communication and diplomacy skills.
Requirements
- Experience working in a regulatory role in complaints and Data Subject access requests.
- Knowledge of GDPR regulations.
- Strong time management and prioritisation skills.
- Strong attention to detail and accuracy.
- A positive and enthusiastic attitude with a genuine desire to help others.
- Excellent communication and interpersonal skills.
Benefits
- contributory pension
- life cover
- income protection
- healthcare
- enhanced maternity and sick pay
- 26 days holiday
- a day off for your birthday
- ability to buy and sell holidays
- free credit checks
- flexible benefits including cycle to work, discounted travel options, gym membership, dining and leisure discounts, financial & savings plans, mobile discounts