Partner with business teams to identify and enhance existing solutions
Leverage existing JTI tools and platforms to meet capability needs
Support development of global, regional, and local business capabilities
Collaborate with other regions to maximize technology reuse and accelerate adoption
Support multi market rollout of centralized systems under regional guidance
Assist regional teams to ensure smooth and successful go live execution
Ensure effective support and training for business users on systems and applications
Maintain stability, reliability, and compliance of managed D&IT applications
Manage incidents, problems, and application related issues within the portfolio
Work with market teams to explore new trends and ideas
Identify opportunities to improve business models and operational efficiency through technology
Contribute to a geographically distributed team managing functional applications such as Sales, Finance, or Data
Oversee operations, enhancements, and project execution within the assigned portfolio
Lead or support regional projects including planning, data migration, and go live
Act as a technology expert and continuously upskill to meet evolving business needs
Manage budgets and financial planning for regional applications and services
Optimize costs through alignment with corporate standards and reuse of existing solutions
Ensure compliance with D&IT policies, procedures, and technology guidelines

Bachelor’s degree in IT or a related field
3-5 years of IT experience, including at least 1 year managing business solutions or application teams
Experience in multinational companies and FMCG industry preferred
Familiarity with tools like PowerPlatform, Data Lake, Field Sales, or Online Sales systems
Strong skills in business analysis, process documentation, and solution design
Solid understanding of project management and budgeting
Experience working with suppliers and external partners
Effective communicator across all levels; team-oriented and collaborative
Proactive, organized, and able to manage ambiguity and fast-paced environments
Creative thinker with a customer-focused mindset and drive to innovate

D&IT Business Solutions Manager

Key skills