Key skills
CommunicationPresentation Skills
About this role
Role Overview
- Analyze and process complex bodily injury auto and commercial transportation claims
- Review coverage, complete investigations, determine liability and evaluate the scope of damages
- Ensure timely resolution within service expectations, industry best practices, and specific client requirements
- Processes complex auto commercial and personal line claims, including bodily injury
- Ensure claim files are properly documented and coded correctly
- Responsible for litigation process on litigated claims
- Coordinate vendor management
- Report large claims to excess carrier(s)
- Develop and maintain action plans to ensure state required contact deadlines are met
- Identify and pursue subrogation and risk transfer opportunities
- Communicate claim action/processing with insured, client, and agent or broker when appropriate
- Perform other duties as assigned
Requirements
- Five (5) years of claims management experience or equivalent combination of education and experience required
- Bachelor's degree from an accredited college or university preferred
- Professional certification as applicable to line of business preferred
- Strong oral and written communication, including presentation skills
- PC literate including Microsoft Office products
- Ability to work in a team environment
- Secure and maintain the State adjusting licenses as required for the position.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements