Key skills
Communication
About this role
Role Overview
- Create role-based learning and support materials including e-learning, job aids, workflow guides, facilitator guides, and learner support materials.
- Coordinate training schedules, logistics, communications, and learner administration for virtual and instructor-led sessions.
- Work with process teams and the Training Lead to support the identification of role-based learning needs and recommended enablement approaches.
- Assist with onboarding materials, communications, and learning support activities for super-users and local business support networks.
- Support learning readiness activities, track training and adoption metrics, and help identify improvement actions where required.
- Partner with process teams and subject matter experts to develop practical learning materials and support a consistent user adoption approach.
Requirements
- Minimum 3 years’ experience supporting learning or training activities within transformation or technology-enabled environments.
- Understanding of instructional design principles and learner-focused content development.
- Experience developing learner-focused training and enablement materials.
- Experience supporting training needs analysis and role-based learning planning.
- Strong written communication skills with the ability to produce clear and audience-appropriate materials.
Benefits
- 22 days annual leave
- 4 Company Days
- Defined Contribution Pension
- Onsite gym
- VHI Health Insurance
- Life & Disability Insurance
- Health & Wellbeing Initiatives – onsite massage therapist, gym membership, wellbeing seminars, bike to work scheme, etc
- Flexible start & Finish times