About this role

Manage and lead Business Analysts for complex data analytics application
Lead System Development, Maintenance, Enhancement and System Monitoring initiatives
Serve as liaison between Global Labeling Business Users and IT Partners
Facilitate System Operations Meetings and resolve issues
Lead the development of User-facing System Resources
Collaborate with stakeholders to meet delivery timelines
Lead System Releases with IT Business Partners
Oversee System Support Model including user support cases
Identify and design improvement opportunities in support model

BS/BA in science, engineering, IT or related discipline
10+ years of experience with Pharmaceutical Regulatory Affairs Operations with Labeling Process
Knowledge of SDLC and IT System/Business System Management
Proficient with IT system and business process support in Regulatory or Labeling Management space
Experience with audit/inspection facing support for GxP systems
Strong analytical and process-oriented mindset
Excellent communication skills
Strong organizational skills
Experience with business process mapping and system design for workflow management
Technical Guidance documentation authoring skills

Business System Management Associate Director

Key skills