Perform advanced configuration, integrations, data transformation, release support and L3-style troubleshooting across a large, multi-module Enablon environment (20,000+ users, multiple customizations and integrations).
Implement and maintain advanced Enablon configurations: rules engine, notifications, workflows, conditional fields, settings tables, sub-forms and other platform features.
Work from tickets escalated by L1/L2 after initial analysis; provide clear time estimates before starting Level 3 work.
Own Level 3 tickets through analysis, build/configure, unit testing, packaging and handoff for production deployment.
Contribute to and maintain SOPs, runbooks, SLAs and support playbooks to improve in-house support maturity.
Design, develop and maintain integrations between Enablon and central data lake / third-party systems; perform mapping, remapping and significant integration revisions.

8+ years hands-on Enablon experience in implementations or post-production support, across multiple modules.
Strong Enablon configuration skills: workflows, rules, notifications, settings tables, conditional fields and forms.
Strong SQL and data-manipulation skills.
Proven debugging, root-cause analysis and problem-solving abilities.
Extensive Experience with Nabsic, Enablon ECP ticketing, JavaScript and SQL programming.
Excellent written and verbal communication in English; able to present technical work to non-technical stakeholders and provide time estimates.
Bachelor’s degree in Computer Science, Engineering, Information Systems or related field (or equivalent experience).

Senior Specialist, Software Engineering

Key skills