About this role
Role Overview
- Lead the support and enhancement of Connex systems related to payment processing, ensuring high availability and security
- Design and implement custom modules, workflows, and integrations aligned with client and industry standards
- Support system migrations, upgrades, and new feature development, ensuring minimal disruption and adherence to compliance standards
- Collaborate with technical and business teams to analyze requirements, develop technical specifications, and deliver reliable solutions
- Conduct root cause analysis, troubleshoot complex issues, and implement preventive measures for system stability
- Automate system processes and deployment tasks to support supportability and operational efficiency
- Maintain detailed documentation on system architecture, configurations, and operational procedures
- Lead incident management activities, including troubleshooting, root cause analysis, and resolution reporting
Requirements
- 5+ years of experience supporting or developing Connex or similar payment systems in enterprise environments
- Proven success supporting high-availability, high-throughput payment applications
- Hands-on experience with payment messaging standards, batch processing, and system integrations
- Experience supporting system upgrades, migrations, and automation projects supporting regulatory compliance
- Industry experience in banking, financial services, or fintech preferred but not mandatory
- Bachelor's or Master's degree in Computer Science, Information Technology, or relevant field
- Certifications related to financial or support systems are a plus
- Proven ability to support secure, scalable, and high-performance payment ecosystems in enterprise settings
Benefits
- Flexible workplace arrangements
- Learning and development programs