Front Office Test Lead, Assistant Vice President

Role Overview

• Partner with the Implementation Test Manager to manage all aspects of test execution for an assigned function within a specific Alpha implementation.
• Own function-level test execution delivery, including: Test strategy and approach for the function.
• Detailed test planning and scheduling.
• Day-to-day execution management across test phases.
• Defect management, triage, and resolution tracking.
• Status reporting, risk identification, and issue escalation.
• Provide strong project management discipline for the functional testing workstream, including dependency tracking and milestone alignment.
• Coordinate closely with business, technology, and integration teams to ensure functional scope, data readiness, and environments are aligned.
• Partner with the System Performance team to support planning and execution of performance testing activities relevant to the function.
• Partner with the Automation team to drive adoption and execution of automation, ensuring functional test coverage, reusability, and alignment with overall test strategy.
• Own end-to-end defect management for the assigned function, including defect identification, logging, triage, prioritization, tracking, and closure across test phases.
• Lead defect triage forums at the functional level, partnering with business, technology, and integration teams to drive timely resolution.
• Ensure defects are risk-assessed, severity-aligned, and impact-aware, with clear traceability to business processes and test scenarios.
• Proactively identify defect trends, systemic issues, and quality risks, escalating to the Implementation Test Manager with clear mitigation recommendations.
• Maintain strong governance over defect SLAs, aging, leakage, and reopen rates, ensuring transparency and predictability in execution.
• Ensure accurate and disciplined use of defect management tools (e.g., JIRA), including reporting, dashboards, and audit-ready documentation.
• Ensure adherence to testing standards, governance, and best practices across functional test cycles.
• Manage and guide functional test analysts and testers (FTEs and vendors), providing clear direction and execution oversight.
• Produce clear, concise test status reporting for the Test Manager and broader implementation leadership.
• Contribute to continuous improvement of functional testing approaches, assets, and execution models.
• Play an advisory role in projects facing challenges, providing direction, solution and stabilization support.
• Proactively drive initiatives, identify gaps and implement improvements across projects.

Requirements

• Bachelor’s degree or higher in Technology, Finance, Management, or related disciplines
• 10–15 years overall experience, with strong experience in functional testing for financial services or technology transformation programs
• 4–8 years of experience leading testing workstreams or functional teams across internal and external stakeholders

Benefits

• Flexible work-life support
• Paid volunteer days
• Inclusive development opportunities
• Vibrant employee networks