Key skills
AzureJavaScriptMicroservicesNode.jsPythonReactSQL.NETShellPowerShellNodeJSNew RelicJira
About this role
Role Overview
- Provide Level 2 / Level 3 operational support for applications
- Monitor and maintain Microsoft Azure clusters
- Apply New Relic and Azure Data Explorer to monitor performance
- Perform root cause analysis and resolve incidents promptly
- Develop and maintain SQL queries for data analysis
- Collaborate with development and infrastructure teams
- Monitor production environment and develop efficiency strategies
- Participate in system design consulting and release readiness
- Mentor junior team members
Requirements
- 8+ years experience in Operations Engineering or Technical Application Support
- Strong knowledge of .NET, React, NodeJS, JavaScript, and Microservices architecture
- Hands-on experience with Microsoft Azure services and cluster management
- Proficiency in SQL and scripting languages (PowerShell, Shell, Python)
- Familiarity with ITIL processes, SNOW, JIRA
- Experience with Monitoring tools like New Relic, Moogsoft, Azure Data Explorer (ADX)
- Excellent problem-solving skills and proactive approach
Tech Stack
- Azure
- JavaScript
- Microservices
- Node.js
- Python
- React
- SQL
- .NET
Benefits
- Health, dental, mental health, vision insurance
- Short
- and long-term disability coverage
- Life and AD&D insurance
- Adoption/surrogacy benefits
- Wellness programs
- Employee/family assistance plans
- Retirement savings plans (including pension)
- Global share ownership plan with employer matching contributions
- Financial education and counseling resources
- Generous paid time off (holidays, vacation, personal, sick days)