Lead and mentor a team of technicians, conducting regular one-on-ones and providing feedback to support their development and performance
Oversee preventative maintenance schedules and alarm management across network sites, ensuring systems operate at peak reliability
Manage relationships with external vendors to coordinate service delivery and maintain service level agreements
Overseeing operational budgets and managing OPEX expenditures to ensure efficient and cost-effective business operations
Drive continuous improvement initiatives and operational efficiencies across the Quebec region, identifying opportunities to optimize processes and reduce costs
Collaborate with cross-functional teams including Capital Planning, Project Management Delivery, and Network Operations to align on priorities and resolve complex operational challenges
Oversee the performance and delivery of services by BGIS, the third-party service provider responsible for operations and maintenance activities at non-ILEC sites across Quebec

6 years of experience in managing operations teams, critical infrastructure reliability, or similar roles
Technical background through post-secondary education in engineering, facilities management, or equivalent hands-on experience in critical real estate infrastructure operations
Fluency in French, with English proficiency for cross-functional communication
Demonstrated leadership ability to inspire, motivate, and develop team members through mentoring and constructive feedback
In-depth technical knowledge of power and cooling systems, HVAC, and building automation systems
Proven experience with Computerized Maintenance Management Systems (CMMS) and building management tools
Advanced proficiency with SAP or similar enterprise resource planning systems for budget and financial management
Strong experience in incident management, root cause analysis, and driving operational excellence initiatives

Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills

Real Estate Manager

Key skills