Senior Supply Chain Program Manager

Role Overview

• Lead large, cross-functional initiatives from planning through execution, with a strong focus on organizational readiness, stakeholder alignment, adoption, and operational sustainability.
• Step into high-priority areas where ownership, process maturity, or organizational structure may be limited, and provide the leadership needed to establish direction, create momentum, and drive outcomes.
• Quickly learn complex business processes, tools, and operational challenges in order to become an effective program leader and trusted partner, then transition to the next critical initiative as business needs evolve.
• Serve as the primary bridge between technical teams building new tools and the operations groups responsible for using them.
• Lead onboarding and change management efforts for new tool adoption across multiple operations teams, ensuring alignment with broader business and operational strategies.
• Clearly communicate feature launches, updates, and roadmaps to multiple operational audiences through presentations, demos, training materials, and written documentation.
• Gather, structure, and relay operational team feedback to product and engineering teams to inform prioritization and roadmap decisions.
• Develop and implement scalable rollout plans, including pilot definition, success metrics, risk management, timeline management, and post-launch support.
• Facilitate regular syncs, workshops, and working sessions across operations, engineering, product, and leadership teams to drive alignment, transparency, and executional excellence.
• Track adoption, program performance, risks, pain points, and business impact to deliver clear, data-driven updates and recommendations to senior leadership.
• Identify opportunities to improve deployment, onboarding, and operational workflows. Lead initiatives to reduce friction, improve user experience, and strengthen long-term process effectiveness.

Requirements

• Bachelor’s degree in Engineering, Business, Operations, Supply Chain, or a related field
• 6+ years of experience in program management, project management, operations integration, change management, product deployment, or a similar role, ideally in a fast-paced and technically complex environment
• Proven experience leading large, cross-functional projects involving multiple stakeholders, competing priorities, and organizational change
• Demonstrated ability to operate effectively in ambiguous environments, especially where processes, ownership, or team structures are still developing
• Strong ability to rapidly learn new subject areas, build credibility, and become a trusted partner on complex initiatives
• Proven ability to influence and educate non-technical teams on technical topics, tools, and process changes
• Strong written and verbal communication skills, with the ability to produce executive-level summaries and user-facing documentation
• Solid analytical and problem-solving skills, including the ability to interpret data, generate insights, and make actionable recommendations
• Exceptional organization, prioritization, and project management capabilities.

Benefits

• Medical, dental, vision, basic and supplemental life insurance
• Paid parental leave
• Short and long-term disability
• 401(k) with a company match of up to 5%
• Education Support Program
• Stock Options for all regular employees (working at least 20 hours/week)
• Paid Time Off: Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.
• Employees may be eligible for benefits and bonuses depending on role type and job level.