Human Resources Operations Coordinator

Role Overview

• Responsible for completing administrative and operational duties that align with department and organizational strategic goals.
• Completes job duties in a consistent, accurate and timely manner, leading to consistent organization-wide human resources (HR) processes and policies.
• Effectively utilizes human capital management system and all relevant technology solutions to perform functions effectively.
• Serves as a subject matter expert for assigned operational responsibilities.
• Maintains knowledge of policies, procedures and applicable regulations, including relevant knowledge of all HR Operations functions.
• Provides backup coverage to human resources peers as required.
• Shares knowledge among team members; develops communications, summaries, email templates and presentations to educate various audiences.
• Ensures accuracy of data in human capital management system and all relevant technology solutions.
• Reviews and reacts to operational audit reports, as applicable.
• Responds to inquiries and requests when transferred from the Employee Contact Center, providing timely and excellent customer service.
• Develops and regularly maintains process documentation detailing workflows.
• Maintains understanding of business processes applicable to job responsibilities.
• Problem solves and troubleshoots to provide creative solutions.
• Proactively seeks out solutions and process improvements to gain efficiencies and enhance the employee, contingent worker, candidate and manager experiences.
• Collaborates with all areas of HR, as well as appropriate teams outside of HR, to ensure positive experiences.

Requirements

• High School Diploma or Equivalent (GED)
• (Required)
• Minimum of 3 years-Related work experience (Required)
• Skills: Communication, Computer Literacy, Critical Thinking, Customer Service, Flexibility, Microsoft Excel, Organizing, Teamwork, Time Management, Working Independently

Benefits

• Full benefits (health, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) and a health savings account (HSA) with employer contribution
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance