Senior Consultant – Dynamics Business Central

Role Overview

• Design, Test, Train, Implement, and Support customizations in Dynamics BC for new and existing customers
• Provide support to reconcile and fix Dynamics BC data, as required
• Identify software or service opportunities including training, modules, business process consulting, and development
• Document and communicate issues, risks, and changes within internal CRM and project management software
• Coordinate application updates, hotfixes, and upgrades for existing customers
• Backup role for Application Support Desk and escalated support issues
• Assist with creating and maintenance of internal and external product training curriculums and documentation
• Participate in periodic online training classes held for hosted clients
• Assist Centre Developers in testing and rollout of new customizations and products
• Maintain a billing utilization rate of 75% or greater

Requirements

• Bachelor’s Degree or higher preferred
• 3+ years of experience working on design, configuration, and support of Dynamics NAV and/or Business Central
• Great communication and problem-solving skills
• Highly self-motivated and directed, keen attention to detail
• Ability to work in fast-paced environment running multiple tasks under tight deadlines
• Exceptional customer service orientation
• Extensive experience working in a team-oriented, collaborative environment

Benefits

• Paid Time Off, and Paid Holidays
• Medical, Dental, Vision, and 401(k) with employer match contributions