Project Manager III

Role Overview

• Lead complex projects and coordinates efforts across multiple teams and business units to achieve project objectives.
• Oversee project development and drive success using project management methodology and tools to ensure an excellent business partner experience.
• Define project tasks, activities, and comprehensive plans with interdependent activities, timelines, and assumptions.
• Review project status and progress independently.
• Use expert negotiation skills to resolve problems and facilitate outcomes.
• Mentor other project managers within the organization.

Requirements

• Bachelor's degree in computer science, business, or related discipline, or equivalent technical and business experience.
• ServiceNow SPM (preferred) or other project management platforms
• Proven track record of successful project deliveries, demonstrating expertise in project management and facilitation.
• Strong analytical and critical thinking skills, with creativity and latitude in problem-solving and decision-making.
• Ability to work collaboratively with teams across different departments, while managing competing priorities and meeting tight deadlines.
• Demonstrated initiative in coordinating activities across multiple teams and leading project teams towards successful outcomes.
• Proven experience in mentoring other project managers and team members.
• Advanced proficiency with project management tools such as Microsoft Project and/or JIRA.
• Excellent interpersonal, verbal, and written communication skills with the ability to interact with a diverse group of team members, including executives, managers, technology professionals, and subject matter experts.
• Experience in both Plan Driven and Agile Methodologies (including Scrum and Kanban).
• Active Project Management Professional (PMP) or Agile Certified Practitioner (PMI-ACP) certification, demonstrating expertise in project management methodologies.
• Proficient in information management and adept at using a wide range of project management tools, such as JIRA, Trello, Asana, and Smartsheet.
• Advanced proficiency with Microsoft Excel, PowerPoint, Project, Zoom, Teams, and other productivity tools, with a focus on maximizing efficiency and effectiveness.
• Additional certifications in agile, risk management, or program management, demonstrating a commitment to ongoing professional development and continuous improvement.

Tech Stack

• PMP
• ServiceNow

Benefits

• Competitive benefits including 401(k) with 100% company match of the first 4%; medical, dental and vision plans; paid time off days and holidays.
• Quarterly bonus program.
• Recognized as one of East Tennessee’s top technology workplaces.
• Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being.
• Onsite fitness facility with full gym, workout classes, volleyball and basketball, ping-pong, and disc golf course.
• Paid Time Off for Volunteer work.