Provide management and skills development for a team of highly skilled and senior Mission Assurance engineers who focus on Continuous Improvement and Root Cause Correction Actions.
Leverage Lean-Agile principles and industry best practices to drive development and execution of continuous improvement activities across functions represented within Global Operations including Corporate functions across the enterprise.
Provide leadership and oversight to Preventative & Corrective Action Boards (PCAB).
Oversee management of performance measures and Centralized improvement backlog dashboards to ensure appropriate metrics are visible and actionable for understanding trends and areas of focus that drive business value and speed.
Lead end-to-end improvement projects using Lean, SixSigma, and Agile methodologies.
Conduct value stream mapping, root cause analysis (5 Why, Fishbone), and process performance audits.
Facilitate workshops, Kaizen events, and training sessions to upskill staff in continuous improvement tools.
Partner with IT, Finance, and Operations to design or configure automation solutions (RPA, workflow engines).
Serves as the organization's subject matter expert on Continuous Improvement and provides training and development activities for cross-functional team members
Demonstrate excellent written and verbal communication skills, effectively influencing stakeholders at all organizational levels.

Bachelor’s Degree with 8+ years of related experience OR Master’s Degree with 6+ years of related experience
At least 3 years of leadership experience
Experience with technical and project management
Lean/Six Sigma Blackbelt to drive continuous improvement
Lean-Agile certifications
Experience with statistical and process capability analysis
Proficient in industry standard methodologies and tools for Continuous Improvement (5S, kanban, value stream mapping, DMAIC, 8D, Shainin Red X)
Experience in design and manufacturing, or technology environment
Experience managing multiple concurrent projects
Demonstrated ability to build relationships and communicate effectively with all levels of the organization and with internal and external customers
Demonstrated leadership abilities, including the ability to coach, develop and mentor others
Experience in change management through creating, sustaining and improving standards and procedures

health insurance coverage
life and disability insurance
savings plan
Company paid holidays
paid time off (PTO) for vacation and/or personal business
eligibility for overtime, shift differential, and a discretionary bonus in addition to base pay
Annual bonuses

Manager, Process Improvement

Key skills