Accounts Receivable Specialist

Role Overview

• Collections & Aging Management: Manage and maintain aged accounts receivable across wholesale retail accounts, ensuring timely collection efforts and resolution of delinquent balances.
• Proactive Follow-Up: Monitor aging reports and proactively follow up on upcoming and past-due invoices through phone calls, emails, and written correspondence while maintaining accurate documentation of all account activity, customer communication, and collection efforts.
• Dispute Resolution: Investigate, resolve, and reconcile account discrepancies, invoice disputes, deductions, short payments, and unapplied cash in a timely and professional manner.
• Payment Processing: Process, apply, and reconcile customer payments and credit memos accurately within Dynamics and Acumatica ERP systems.
• Credit Risk Monitoring: Monitor customer credit risk, review payment trends, assist with payment term requests, and support credit reviews for new and existing retail accounts.
• Sales Partnership: Partner with sales personnel to manage customer accounts, review credit limits, enforce credit holds on delinquent accounts, and balance collections priorities with customer relationship management.
• Account Reconciliation: Perform account reconciliations and support retail partners with statement reviews, payment research, and dispute resolution.
• Risk Escalation: Identify delinquent or high-risk accounts and recommend payment arrangements, escalations, third-party collections, or legal action when necessary.
• Reporting: Maintain accurate account records and prepare reporting related to AR aging, account status, collections activity, and critical account updates.
• Leadership Engagement: Participate in weekly meetings with the CFO and Financial Controller to provide updates on critical accounts, collection risks, and overall AR performance.

Requirements

• Strong background in accounting (AR focus preferred).
• Experience with ERP systems (Dynamics and Acumatica a plus).
• Excellent communication, negotiation, and problem-solving skills.
• Highly organized with strong attention to detail.

Tech Stack

• ERP

Benefits

• Fully remote position – work from anywhere.
• Internal Learning and Development Advisor / Consultant to support your professional growth.
• Salary increase opportunities based on performance.
• Opportunities for professional growth – work with the largest companies in the expanding cannabis industry ($10M+ monthly revenues).