Managing the successful delivery of one or more projects simultaneously, including those of great size, risk, and complexity
Facilitating the execution of programs and projects of various sizes
Monitoring metrics and program health, anticipate and clear blockers, manage escalations
Effectively communicating at all levels of the project team
ensuring sponsors and key stakeholders are aware of status, risks & issues, critical dependencies, and impact of changes and key decisions
Facilitating multi-functional working group discussions
Influencing and mediating challenging conversations and decisions across divisions to ensure a clear direction and focus for the project and driving to resolutions
Identifying business challenges and opportunities for improvement and solving for them using analysis to make strategic or tactical recommendations
Working with change management team to build and execute strategic change management plans including executive-level communications, associate experiences, customer impacts, etc
Partnering with internal functions that connect to our teams and require our collaboration
Matrix managing a team of associates and contractors located in multiple states and across several disciplines
Occasionally required to work late evening and weekends as needed
May travel up to 10% as needed
Performing other duties as assigned

Bachelor’s degree required
5+ years plus of project/program management experience
Knowledge of insurance and how business needs translate to data and technology needs
Experience managing cross-functional teams
Excellent communication skills, both written and verbal, including preparation of executive materials
Strong quantitative, analytical, and problem solving abilities
Ability to present complex, subject matter in a clear, concise, and compelling manner
Expertise in relationship building with proven ability to work effectively with multiple constituents, including peers, executive leaders, and senior management
Self-motivated with strong organizational skills, attention to detail, and ability to prioritize
Experience working in an environment that leverages Agile principles to organize and drive work

Program Manager

Key skills