Manage multiple client implementations for retail customers across the XD online banking platform
Participate in client kickoff activities including requirements and data gathering sessions
Analyze and migrate incoming external data into Fiserv solutions
Perform basic testing, troubleshooting, process flow enhancements and repeatable maintenance functions
Document business processes and identify opportunities for process redesign
Report system defects and identify opportunities for system enhancements
Perform as a technical consulting resource for new clients during the implementation process
Support several project managers during the pre and post go-live activities
Perform root cause analysis and recommend actions to prevent future occurrences of issues that arise during the implementation process
Coordinate with project managers and organizational entities to identify and monitor issues, impacts and dependencies
Provide technical and analytical guidance to the project team
Respond to occasional requests for additional off-hour work in an emergency client incident or critical business need
Requirements
Minimum of 5 – 10 years of experience in software development
Strong working knowledge of Microsoft SQL, SSIS, ETL, and T-SQL
Experience with business process charts, flowcharts, data flow diagrams, decision tables, use cases, test scenarios, test cases, test logs, & issue logs
Self-starter who can work effectively, both independently and in a team environment
Strong analytical, organizational, and problem-solving skills
Excellent verbal and written communication skills
Ability to maintain a professional attitude and demeanor in high pressure situations
Ability to multi-task and manage multiple projects simultaneously