Serve as a primary point of contact for client communication and support
Build and maintain strong client relationships through proactive engagement and follow-up
Support onboarding, account management, and ongoing client success initiatives
Coordinate internally with cross-functional teams to ensure seamless service delivery
Maintain accurate client records, workflows, and project updates across company platforms
Assist with outreach, scheduling, reporting, and operational tasks as needed
Utilize automation and workflow tools to improve efficiency and scalability
Quickly learn and adapt to new systems, software, and emerging technologies
Identify opportunities to improve client experience and internal processes

Previous experience in SDR, Account Management, Customer Success, Recruiting, or similar client-facing roles
Strong communication and interpersonal skills
Highly organized with excellent attention to detail
Tech-savvy with the ability to quickly learn new tools and platforms
Comfortable working in a fast-paced, evolving environment
Strong problem-solving and multitasking abilities
Ability to work independently while collaborating effectively with a team

Preferred Technical Experience

Experience with the following platforms and tools is highly preferred:

Client Service Associate

Key skills