Associate Director, Field Reimbursement, Immunology Rheumatology

Role Overview

• Manage, coach, and support the FRM team to deliver compliant, effective access and reimbursement services.
• Conduct field ride-alongs to assess performance, ensure the use of AbbVie-approved tools, and provide targeted coaching.
• Collaborate with Patient Services, Managed Health Care, Sales, and Access & Reimbursement Hub.
• Integrate patient access programs into local/regional strategies.
• Monitor healthcare policy changes and communicate relevant insights to the FRM team.
• Track call activity and operational capacity using analytics tools.
• Implement quality control measures to ensure compliance with AbbVie standards and procedures.
• Drive professional development for direct reports.

Requirements

• 3+ years of experience in coverage, coding, managed healthcare, and/or market access for immunology products
• 2 years in a leadership role (3+ years preferred)
• Highly skilled and experienced in coaching
• Deep understanding of Medicare Parts A, B, C, and D reimbursement
• Proven ability to navigate regulatory requirements and mitigate compliance risks
• Excellent communication (oral, written, and presentation) and interpersonal skills
• Bachelor’s degree is required; Master’s degree preferred.
• Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.

Benefits

• paid time off (vacation, holidays, sick)
• medical/dental/vision insurance
• 401(k) to eligible employees
• long-term incentive programs