Lead the national strategy and execution of the Immunology Rheumatology FRM team
Provide direct leadership to 3 or more Associate Directors and indirect leadership to as many as 50 Field Reimbursement Managers
Own the performance framework that translates FRM activity into measurable business value
Ensure FRM operating procedures and field activities comply with applicable regulations, AbbVie policies, and MLR-approved ways of working
Develop and execute a national strategy for patient services, access resources, and programs
Identify training needs and support in-field, regional, and national meeting execution
Build the access infrastructure, training, and deployment models needed to support new indication launches, new modalities, and geographic expansion
Monitor team performance, activity, and capacity through analytics, and close gaps in measurement by shifting the organization from activity metrics to impact metrics
Drive a high-performance culture grounded in accountability, compliance, and customer-centricity
Partner with Market Access, Trade, Legal, Compliance, Patient Support Services, and IT to navigate healthcare landscape changes

Bachelor's degree required; advanced degree (MBA, MPH, PharmD, or equivalent) strongly preferred
8–12+ years of progressive experience in field leadership, access and reimbursement, market access, and healthcare strategy
Minimum 5 years leading field-based teams, with demonstrated experience managing managers (not just individual contributors)
Proven track record of building or scaling an infield team — hiring, structuring, and developing teams through periods of rapid growth
Proven ability to navigate regulatory requirements and mitigate compliance risks
Deep understanding of Medicare Parts A, B, C, and D reimbursement, specialty drug acquisition, and distribution
Excellent communication (oral, written, and presentation) and interpersonal skills
Demonstrated leadership impact and ability to work effectively across functions
Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements

Director, Field Access and Reimbursement

Key skills