Customer Identity Engineer

Role Overview

• Designs, develops, tests and documents embedded system software for new and existing Insulet products
• Works with Quality, Regulatory, Marketing and Manufacturing to ensure that designs meet technical, regulatory and manufacturing requirements
• Monitors platform health and customer authentication signals; responds to incidents and trends impacting customer login success and security posture
• Implements and manages customer identity features such as custom claims, token/session behavior, and Authorization Server configurations where applicable
• Maintains high-quality, versioned documentation including architecture notes, configuration standards, integration guides, and operational runbooks.

Requirements

• Bachelor's degree in software engineering
• 5+ years of relevant work experience
• Strong programming skills in C and/or C++ is required
• Hands-on experience with Embedded Systems is required
• Experience on processors like ARM, TI and MSP (or similar Embedded Systems/Microcontrollers) is required
• Strong understanding of CIAM fundamentals including authentication flows and secure customer login patterns
• Hands-on experience implementing and troubleshooting protocols such as OIDC, OAuth 2.0, and SAML 2.0
• Okta certification(s) such as Okta Certified Administrator or Professional is preferred.
• Strong troubleshooting, analytical, written, and verbal communication skills.

Benefits

• General office environment, may sit for long periods of time.