Business Product Owner Advisor, PBM Operations

Role Overview

• The Pharmacy Benefit Services (PBS), Operations Business Product Owner (BPO) serves as the key interface and liaison between the business sponsor, or client and technology counterparts to advance high ROI/efficiency, division-wide and enterprise-wide initiatives
• This individual would have responsibility for the accuracy and comprehensiveness of business requirements of new and modified business applications and/or products
• The Business Product Owner serves as the interface to the Technical Product Owners (TPO) for business applications, product or client requests to contribute to business requirements for new and existing systems from ideation through production and project oversight
• Participate in defining business requirements with business sponsors, TPO and System Engineering teams for new and modified business applications, product, or client requests
• Accountable for the business relationship management with business stakeholders and will work closely with those persons to scope and shape IT project intent that advance business value driven strategies
• Help define business / client intent, manage the intake of work, transform intakes into IT solutions, support IT project delivery, and ensure that the business / client intent are met
• Document business processes and procedures as needed
• Conduct data quality assessments and aid in cleanup efforts in project tracking
• Drive conversations with business stakeholders and IT teams, partner with the Delivery Manager to define and track key deliverable dates, gather status, and provide updates to leadership

Requirements

• High school diploma or GED required
• Bachelor’s degree preferred
• 5+ years experience with program management or product owner preferred
• Knowledge of agile methodology preferred
• Ability to work with high talent teams in local and remote locations
• Business aptitude and able to quickly learn and absorb business context and business processes and translate to IT
• Conceptual knowledge of application development, procedures and practices
• Working knowledge of Microsoft application software (i.e., Word, Excel and Visio)
• Proven organizational skills with the ability to develop a detailed work plan to ensure project success
• Possess excellent written and verbal communication skills
• Strong requirements elicitation and conflict resolution skills
• Ability to work in a fast-paced environment, handling multiple priorities

Benefits

• medical, vision, dental, and well-being and behavioral health programs
• 401(k)
• company paid life insurance
• tuition reimbursement
• a minimum of 18 days of paid time off per year
• paid holidays