Efficiently triage incoming calls from patients, prescribers, and healthcare professionals, ensuring each inquiry is prioritized and directed to the appropriate resource.
Assess and process inbound calls for new verbal prescriptions and clarifications on existing orders, determining urgency and appropriate next steps.
Update and reconcile patient charts with new demographic and health information gathered during triage, supporting accurate and timely patient care.

Pharmacy Technician Associate Representative, Inbound Phones

About this role