Key skills
Sales
About this role
Role Overview
- Promotes strong and lasting customer relationships in a contact center environment
- Provides quality customer service and sales
- Achieves high success by understanding customer needs
- Completes a broad range of financial transactions with accuracy
- Participates fully as a collaborative member of the team
- Supports a positive, diverse, and inclusive work environment
Requirements
- High School Diploma or GED
- 1+ years of related customer service experience; or equivalent work experience
- Able to communicate financial information clearly
- Team oriented with the ability to work in a fast-paced environment
- Must have PC skills with the ability to use/learn current technology and software applications
- Bilingual (Spanish) contact center representatives must be able to communicate in both English and Spanish
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development
- Reward and recognition