About this role
Role Overview
- Maintain relationships with card networks/payment brands.
- Manage and ensure adherence to rules, mandates, releases, and regulatory requirements.
- Monitor projects related to mandates.
- Support Commercial, Product, and Regulatory teams.
- Centralize incident management and notifications.
- Interpret documentation to guide internal teams.
- Act as the interface with Risk and Compliance teams.
Requirements
- Bachelor's degree.
- Solid experience in the payments industry (acquiring, issuing, gateway, or sub-acquirer).
- Direct experience working with card networks/payment brands (Visa, Mastercard, Elo, Amex, regional networks, benefits schemes, etc.).
- Experience building relationships and negotiating with external stakeholders (card networks, banks, partners) and internal stakeholders (engineering, product, regulatory).
- Strong understanding of transaction flows (authorization, settlement, and holds/withholdings).
- Understanding of card network rules (mandates, releases, compliance, best practices).
- Strong knowledge of Microsoft Office suite — Word, PowerPoint, and Excel.
- To stand out in this role, it would be a plus to have: direct prior experience interacting with card networks.
- Knowledge of local regulations (ABECS, BACEN).
- English proficiency.
Benefits
- Meal allowance and/or meal voucher.
- Health and dental insurance.
- Life insurance.
- Partnerships with TotalPass and ZenKlub.
- Extended maternity and paternity leave.
- Childcare assistance.
- Up to 50% discounts on postgraduate courses and MBAs from top institutions such as FIA, FAAP, and PUCRS.
- No dress code: wear what makes you feel comfortable.
- #TáDeParabéns: Day off on your birthday.
- Baby Gift: present for newborns.