Solutions Manager – US

Role Overview

• Develop customer-centric solutions: Analyze customer operations, workflows, and technical requirements to create practical automation concepts that improve throughput, efficiency, and operational reliability.
• Solution design and technical ownership: Translate customer needs into robotic workflows, system layouts, deployment concepts, process flows, and implementation plans aligned with Sereact’s platform capabilities.
• Site analysis and validation: Participate in customer site visits, discovery sessions, and technical workshops to understand current-state operations and validate deployment feasibility.
• Internal technical coordination: Work closely with Product, Engineering, Robotics, and Delivery teams to ensure customer requirements are clearly defined and solutions are executable within platform and deployment constraints.
• Proposal and scope support: Help define technical scope, assumptions, system requirements, and implementation expectations to support customer proposals and project planning.
• Project transition and handoff: Ensure smooth transition from design to deployment by documenting requirements, technical assumptions, workflows, and success criteria for implementation teams.
• Continuous improvement: Improve internal design standards, deployment frameworks, solution templates, and technical workflows to create more repeatable and scalable implementations.
• Customer problem solving: Act as a technical advisor throughout the customer journey, helping teams understand operational constraints, implementation considerations, and long-term automation strategy.

Requirements

• Engineering degree required: Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Systems Engineering, Electrical Engineering, Robotics Engineering, or a related technical field required. Advanced degrees are a plus.
• Experience in solution design: 5+ years of experience in solutions engineering, systems design, automation engineering, implementation, robotics, warehouse operations, or related technical roles within intralogistics, material handling, or industrial automation.
• Experience in growing companies: You understand the speed, ownership, and cross-functional collaboration required in a fast-growing scale-up environment and are comfortable operating with high visibility and accountability.
• Warehouse and automation expertise: Strong understanding of warehouse operations, fulfillment workflows, robotics systems, AMRs, ASRS, goods-to-person systems, AutoStore environments, or broader material handling automation.
• Technical problem solving: Proven ability to evaluate operational challenges, define scalable technical solutions, and support successful deployment in real customer environments.
• Tool proficiency: Experience with CRM systems such as HubSpot or Salesforce is helpful, along with strong familiarity in technical proposal development, workflow mapping, process design, AutoCAD or other design software use and ROI modeling.
• Willingness to travel: Flexibility for customer site visits, workshops, testing, trade shows, and implementation support across North America as needed.

Benefits

• Medical, dental, and vision insurance for you and your dependents
• 401(k) with 100% company match
• 20 days paid time off
• Parental leave
• Paid sick leave
• Wellness or gym stipend
• Learning and development support
• Equity/Bonus