Own the full sales cycle from prospect to close within an agreed UK territory, working to clear revenue targets
Generate new opportunities through outbound calling, networking, and follow-up of marketing-qualified leads
Build genuine understanding of each prospect's requirements by engaging multiple stakeholders — not just the gatekeeper
Deliver compelling on-site and online software demonstrations tailored to each audience
Prepare accurate, professional proposals and pricing; negotiate confidently to maximise margin
Hand off signed deals cleanly to the project management team for implementation
Maintain a well-structured, up-to-date pipeline in the company CRM — opportunities, contacts, meeting notes, and next actions should always reflect reality
Provide regular, insightful sales forecasts and pipeline reports to the Managing Director
Feed market intelligence back to the business: what are prospects asking for, what are competitors doing?
Act as the primary contact for a small portfolio of existing accounts
Conduct regular account review meetings to ensure ongoing satisfaction and uncover upsell opportunities
Commission earned on account sales as well as new business
Contribute to annual new business planning and revenue budgeting
Represent Kudos professionally at all times, in writing and in person

Proven B2B field sales experience, with a track record of independent prospecting and hitting targets
Comfortable selling technology — software, SaaS, or EPOS/payments experience is a strong advantage
Confident, credible communicator: equally effective on the phone, in a boardroom, or presenting to a group of stakeholders
Self-starter who thrives with autonomy; target-driven and resilient when the pipeline gets tough
Natural relationship builder — you listen well, read the room, and develop genuine closeness with prospects and clients
Strong numeracy; able to build and present pricing clearly and argue for your margin
Organised and disciplined about CRM hygiene — you know a clean pipeline is a productive pipeline
Experience or knowledge of Charity Retail, Furniture Reuse, Caravan, or Marine sectors
Familiarity with retail technology, POS systems, or payment solutions
Formal sales qualification (e.g. SPIN, Challenger, or similar)

Business Development Manager

Key skills