Lead design across enterprise platforms (e.g., authentication, money movement, digital experience, profile/preferences, connected finance, document management, customer success)
Partner within the product, technology and agile “quad” model to deliver high-quality, reusable design solutions
Drive consistency and scalability of experiences used across multiple lines of business
Collaborate closely with product leaders (e.g., platform owners) and engineering counterparts
Ensure platforms enable secure, frictionless, and intuitive customer experiences at scale
Lead a team of ~35 (5–6 direct reports), setting direction and maintaining high design standards
Focus on operational delivery, prioritization, and alignment within a defined platform scope

Proven leadership in experience design, reusable platforms, and UX at scale
Ability to deliver reusable systems and design solutions across large organizations that meet the needs of many
Strong execution orientation with the ability to manage complex delivery environments
Experience leading and developing mid-to-large size teams

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Head of Platforms Design

Key skills