Operations Specialist

Role Overview

• Review, assess and process Safety data and information, across service lines.
• Distribute reports/data onwards to internal and external third parties.
• Process Safety data according to applicable regulations, guidelines, SOPs and project requirements.
• Perform Pharmacovigilance activities per project requirements.
• Ensure compliance to all project related processes and activities.
• Liaise with different functional team members to address project related issues.
• Mentor new team members, if assigned by the Manager.
• Attend project team meetings and provide feedback to operations manager.

Requirements

• Bachelor's Degree Scientific or healthcare discipline or allied life sciences
• Bachelors degree and up to 3 years experience or the equivalent combination of experience, training and education
• Good knowledge of medical terminology.
• Working knowledge of applicable Safety Database and any other internal/Client applications.
• Knowledge of applicable global, regional, local clinical research regulatory requirements.
• Excellent attention to detail and accuracy.
• maintain high quality standards.
• Good working knowledge of Microsoft Office and web-based applications.
• Strong organizational skills and time management skills.
• Strong verbal/written communication skills.
• Self-motivated and flexible.
• Ability to follow instructions/guidelines, utilize initiative and work independently.
• Ability to multi-task, meet strict deadlines, manage competing priorities and changing demands.
• Ability to delegate to less experienced team members.
• Ability to be flexible and receptive to changing process demands.
• Willingness and aptitude to learn new skills across Safety service lines.
• Ability to establish and maintain effective communication and working relationships with coworkers, managers and clients.
• Ability to work as a Team Player, contribute and work towards achieving Team goals.
• Ensure quality of deliverables according to the agreed terms.
• Demonstration of IQVIA core values while doing daily tasks.
• Extensive use of telephone and face-to-face communication requiring accurate perception of speech.
• Regular sitting for extended periods of time.
• May require occasional travel.
• Flexibility to operate in shifts.

Benefits

• 100% compliance towards all people practices and processes