Provide support in the administration, provisioning, monitoring and maintenance of AWS environments, ensuring availability, security, stability and proper operation of the serverless platform that supports the banking core.
Assist in the creation, configuration and maintenance of AWS environments for development, testing, QA, pre-production and production.
Execute operational support tasks on cloud infrastructure, ensuring service continuity and rapid incident response.
Collaborate in the automation of deployments and infrastructure using Infrastructure as Code tools such as Terraform, CloudFormation or similar.
Monitor the status of serverless services and components, identifying alerts, failures, degradations or anomalous behavior.
Track incidents and requests, recording evidence, performing initial analysis and escalating to the appropriate teams when necessary.
Validate security configurations, access, IAM roles, policies and permissions in AWS environments.
Assist in the administration of cloud resources such as Lambda, API Gateway, Step Functions, S3, DynamoDB, RDS, CloudWatch, SNS, SQS, among others.
Participate in deployment, upgrade and verification activities for components of the serverless solution.
Perform basic reviews of logs, metrics and traces to support error diagnosis.
Maintain up-to-date technical documentation on environments, procedures, configurations and operational flows.
Collaborate in continuity, backup, recovery and environment validation tests.
Support the implementation of operational best practices, observability, change control and configuration management.
Work collaboratively with development, QA, DevOps, security and functional support teams.
Comply with internal and regulatory standards typical of a banking environment.
Requirements
Students in the final semesters of Systems Engineering, Software Engineering or related fields.
One year of experience in similar roles.
Basic to intermediate knowledge of AWS and Azure.
Understanding of serverless architecture concepts.
Fundamentals of networking, security and access management in the cloud.
Knowledge of monitoring, logging and alerting.
Familiarity with CI/CD and Infrastructure as Code.
Experience handling tickets, incidents and change requests.
Tech Stack
AWS
Azure
Cloud
DynamoDB
Terraform
Benefits
Comprehensive Well-being: Your well-being matters. We support you and your loved ones with comprehensive health plans, because a healthy team is a team that transforms.
Development and Growth: Your career doesn’t stop. At Topaz, growth is constant. Through training programs and daily challenges, we provide the tools for your potential to have no limits.
Flexibility and Balance: We believe in balance. Enjoy the flexibility you need to do your best with our hybrid work model and a day off on your birthday to celebrate as you deserve.