Complete administration duties in an accurate and effective manner in accordance with the daily schedule. To include emails and telephone enquiries.
Deliver a high standard of customer service, ensuring that each customer is happy with the service that they have received
Work as part of a team to ensure service level agreements are adhered to
Create and maintain consistent and accurate records
Requirements
Administration experience in finance
Excellent numeracy and data inputting skills
Strong written communication skills being comfortable to chase and collect outstanding funds by e-mail
Accuracy, attention to detail and quality management 'get it right first time'
Strong communication skills and inbound call handling ability
Experience in credit control
Benefits
23 days’ holiday (rising to 27) with the opportunity to buy extra leave
Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform