First point of contact for the North America sales force on anything directly related to the Amplify program that is managed.
Driving focused plan of record items.
Update program terms, conditions, supporting tools and process.
Ensure these terms and processes are implemented.
Manage external and internal communication about the program, program documentation and user guides that are published on the partner portal.
Drives and presents external focused webinars 1-2 times a year as needed.
Partner facing Amplify Presentations as needed.
Manage exception approval requests by gathering and summarizing the facts needed to decide to approve or deny the request.
Resolve ad hoc issues and conflicts.
Provide analysis that will aid in decision making, especially when we’re considering changing certain program terms.
Potentially running local programs, Amplify membership, deal registration and partner target setting as required.

Previous experience in sales, marketing, business development, or partner program management would be an advantage.
Able to communicate and work cross functionally and with different levels of people.
Has the business acumen to analyse a situation and come up with a proposed solution.
Strong Execution management
Attentive to details, able to translate implementation of program terms into process steps for execution.
Proficient in Excel, Word and Power Point
Strong Communication skills, comfortable presenting to internal and external audiences.
BA or BS in Marketing or related field.
Partner, sales, industry, channel experience or equivalent.

Program Manager

Key skills