Key skills
AIAgenticAgileOKRsChange ManagementProduct ManagementCommunication
About this role
Role Overview
- Support discovery and delivery of agentic AI and workflow automation use cases under the guidance of a senior Product Manager
- Assist in translating business needs into product requirements, user stories, acceptance criteria, and success metrics
- Partner with Agile delivery teams to support sprint planning, backlog refinement, and release coordination
- Help document and define how AI agents integrate into existing WCIB workflows and user journeys
- Contribute to the design of human‑in‑the‑loop controls, escalation paths, and usability considerations
- Support testing and validation of agentic behaviors in partnership with Technology and Risk teams
- Track delivery progress, adoption metrics, and outcome measures tied to defined OKRs
- Support change management and adoption efforts with business users and AI Champions
- Identify opportunities for improvement based on user feedback and performance data
- Participate in enterprise AI intake, documentation, and approval processes
- Collaborate with Risk, Compliance, Legal, Technology, and Data partners to ensure compliant delivery
- Maintain clear documentation and artifacts required for regulated environments
Requirements
- Bachelor’s degree, or equivalent work experience
- 2–3 years of experience in Product Management, Business Analysis, or Agile delivery roles
- Familiarity with Agile methodologies and product development practices
- Strong analytical, communication, and stakeholder interaction skills
- Ability to operate effectively in a structured, regulated environment
- Exposure to AI‑enabled products, automation, or workflow tools
- Interest in emerging AI concepts, including agent‑based workflows
- Financial services or large enterprise experience
- Experience working with cross‑functional teams (Technology, Risk, Operations)
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law