Sales Operations Analyst

Role Overview

• Gather, Manage and Understand Data
• Define the goals of analysis activities, and coordinate the collection of appropriate data from databases—understand and assess business situations from an information perspective
• Evaluate, improve, and build on existing information schemas—work to make operations data accessible and useful across the sales team
• Collaborate with sales team members to identify and pursue performance opportunities
• Interpret reports and assist sales staff and sales management in understanding underlying data and analysis
• Support the account maintenance process to ensure all information is accurate and available
• Maintain & audit critical sales data through the appropriate IT systems and departments
• Take ownership of assigned areas for reporting and analysis
• Internal end-user point-of-contact for ad hoc information requests—assemble and distribute operational reports and performance metrics
• Support the automation of reporting, and the building of new metrics and dashboards
• Support the sales team with data questions and/or issues that need resolution
• Work collaboratively with members of the sales team to analyze data and possible implications
• what's the situation mean & what to do
• Contribute to the evaluation and development of new capabilities
• Assist with initiatives to enhance, improve or correct system functionality
• Participate in the development and pilot of sales processes, approaches and methods to understand what works and help determine long term solutions to support the sales team
• Help facilitate group meetings, coordinate feedback, testing and promotion in support of projects

Requirements

• Bachelor’s degree required, preferably in Business, Mathematics, Engineering or related field
• 1-2 years of experience in a related field preferred
• Ability to work as a team player towards mutual goals
• Well organized, self-starter who eagerly approaches new challenges
• Demonstrates good interpersonal, verbal and written communication, and time management skills
• Ability to deliver under tight deadlines in rapidly changing business environment
• Proficient in MS Office (Excel, Word, Power Point)
• Experience with programming languages for statistics and automation (R or Python) is a plus
• Familiarity with data-access languages (SQL, SOQL) is a plus
• Familiarity with OBIEE, Salesforce or Google Analytics platforms is a plus

Tech Stack

• Python
• SQL

Benefits

• paid time off
• medical
• dental
• vision
• 401k match (50% on the dollar up to 7% of employee contribution)