Technical Delivery Manager

Role Overview

• Define and execute an enterprise-wide strategy that aligns QSight’s Vision, Resilience, and Community platforms to measurable business outcomes.
• Own the architecture, design, and quality of the OM Innovations platform (Vision, Community, and Resilience), ensuring scalable, reliable, and high-performing software solutions.
• Lead end-to-end execution of product roadmaps and releases, driving cross-functional delivery and ensuring timely delivery of features and enhancements across multiple agile teams.
• Serve as a technical player-coach, leading by example through hands-on involvement in architecture, design, and code reviews while setting high engineering standards.
• Directly manage and coach engineering and product teams, fostering a high-performance culture through mentorship, career development, and strong accountability.
• Oversee teams operating across a diverse technology stack (Python, .NET, ASP.NET, React, MVC, and microfrontends) to deliver integrated, cohesive platform capabilities.
• Partner with Product Management and business stakeholders to translate strategic priorities into execution-ready plans, ensuring alignment between product vision, engineering delivery, and customer value.
• Maintain accountability for platform stability and operational excellence, including production support, site reliability, and incident response.
• Champion best practices in DevOps, CI/CD, and quality engineering to continuously improve system availability, security, and performance.
• Manage technical debt and optimize cloud architecture (e.g., GCP) to balance cost efficiency with long-term scalability and quality.
• Create and maintain architecture documentation, decision records, and implementation of playbooks that drive consistency and accelerate delivery across teams.
• Be hands-on when necessary to prove patterns, unblock delivery, and harden implementations—building targeted reference solutions, prototypes, and production improvements in partnership with engineering teams.
• Provide expert consultation during incidents or performance events, working with the appropriate teams to accelerate diagnosis and resolution.

Requirements

• 9+ years of software engineering experience, with 5+ years in technical leadership roles (e.g., managing development teams or leading complex software projects).
• Track record of delivering enterprise-grade software products or platforms to market is essential.
• Domain experience in supply chain, healthcare, or SaaS platforms is highly desirable.
• Proven team management experience, including performance coaching and talent development.
• Strong engineering background – adept in modern cloud architectures (microservices, GCP/AWS, CI/CD, DevOps) and software development best practices.
• Product mindset with ability to weigh customer needs and business goals in technical decisions.
• Excellent communication and cross-functional collaboration skills, with experience aligning technical teams and business stakeholders.
• Agile methodology expertise and adeptness at managing execution in a fast-paced, evolving environment.

Tech Stack

• ASP.NET
• AWS
• Cloud
• Google Cloud Platform
• Microservices
• Python
• React
• .NET

Benefits

• Comprehensive Healthcare Plan
• Medical, dental, and vision plans start on day one of employment for full-time teammates.
• Educational Assistance
• We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.
• Employer-Paid Life Insurance and Disability
• We offer employer-paid life insurance and disability coverage.
• Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.
• Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.
• Health Savings Account (HSA) and 401(k)
• We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.
• Paid Leave
• In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.
• Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.