Taconic's Client Relationship Manager manages complex accounts to achieve revenue targets.
This account management role requires the ability to develop relationships with a variety of buying personas to both protect existing business and identify new opportunities among existing clients.
An ability to develop and implement account plans; knowledge and understanding of business strategy and the ability to work collaboratively and influence others internally and externally is required.
Success in this role will require a focus on uncovering customer needs and positioning appropriate solutions as well as funnel management and accurate forecasting.
Achieve revenue targets and quotas as outlined in the Annual Operating Plan (AOP).
Drive TEAM selling approach to support customer intimate solution development.
Heavy focus on complex corporate account management and increasing share of wallet.
Develop business understanding to ensure knowledge of product, customer, competitors.
Submit on-time forecasts and other ad-hoc reports and maintain accurate SalesForce.com data for accounts, contacts, and opportunity pipeline management.

Bachelor’s degree from 4-year college or university
A degree with a Life Science focus preferred
Experience working in a lab or technical setting
Experience in account/territory management in a life science or specialized field with demonstrated success in meeting established targets
Minimum 1-year relevant experience and/or training
Ability to write reports and correspondence
Ability to speak effectively to customers and/or employees of the organization at all levels
Ability to actively listen and understand information presented and different points of view
Ability to influence internal teams in support of customer and revenue goals
Ability to set direction with territory/account plans.
Must conduct business with a sense of urgency.
Ability to implement sales process methodology including prospecting, qualifying, presenting solution, objection handling, negotiating, and closing to drive territory performance as well as provide customer solutions.
Ability to demonstrate understanding of market, customers, and competition through business analytics.
Ability to develop solutions and make recommendations to meet or exceed territory goals are required.

Insurance within 30 days or less which includes options for medical, dental, vision, pet insurance and more!
20 days paid time off plus 6 additional holidays and 1 floating holiday
Work life balance
401(k) plan with up to 4% employer match
Tuition reimbursement
Career advancement opportunities
Commitment to training and providing you with the skills you need for success
All employees receive access to 24/7 telemedicine (including mental health), short
and long-term disability and life insurance

Client Relationship Manager

Key skills